How to Make an Appointment

Appointments may be booked in several ways:


Patients can contact us by accessing the eConsult service on the banner on our main page and submitting an online consultation. You will receive a response by the end of the next working day.

Non-urgent advice: Update 17th August 2021:

Dear Patients,

Please note as of Monday 23rd August 2021 you will only be able to submit an eConsult from 7am-6:30pm Monday-Friday. We apologise for any inconvenience this may cause but due to increased demand this service will now be limited to practice hours only.

Please note if you need urgent advice when the practice and eConsult service is closed then you can contact 111 via or telephone if you do not have access to the internet. Thank you

Contact us Online!


Patients can book some appointments online using online services or the NHS app.

Login to book your appointment

By Phone

Patients can book an appointment by calling reception on Downham Surgery 020 8461 3333 or Mottingham Surgery 020 8857 0011.

In Person

Patients can visit the surgery and book an appointment with the receptionist.